Leila Marin2024-01-05Trustindex verifies that the original source of the review is Google. Nossa estadia no hotel foi incrível! A localização é ótima, facilitou muito nossos deslocamentos e passeios pela região mais agradável de Playa. Fica próximo da 5a Avenida e conta com bons restaurantes por perto. Além disso, a tranquilidade do ambiente contribuiu para noites relaxantes. As instalações eram impecavelmente limpas, o quarto era espaçoso e a decoração encantadora. Definitivamente, uma escolha acertada para aproveitar dias de férias muito bons. O hotel é perfeito, saímos querendo ficar mais. Um ponto mais que especial é o Fabrizio, dono do hotel que fez nossa estadia ainda mais perfeita. Nos ajudou com tudo, planos pra virada, táxi, passeios, nos deu carona para a parada de ônibus, nos tratou como velhos amigos! Simplesmente perfeito, muito gentil e prestativo, além de muito divertido. O serviço de táxi que ele reservou do aeroporto até o hotel foi perfeito, carro impecável e motorista super querido e educado. Já estamos com saudades. C T2023-12-25Trustindex verifies that the original source of the review is Google. Everything was absolutely amazing! It’s a shame that we only planned two nights at playa — will come back for a longer stay! The house is a special piece of art. Each room is designed ingeniously and each piece of furniture is a special art piece. The rooms are very clean, equipped with all facilities you’ll need. The place is in a good locations close to many good restaurants and bars, and yet surprisingly quiet. Apart from the hotel, Fabri, the host, is a gem himself. He not only take care of our stay, but takes care of EVERYTHING. From airport pick up (at two different terminals even), recommendation for car rentals, for restaurants, for day trip recommendations, the lift to the ferry… with his knowledge he helped us arrange literally everything (he always gives a large range of options for everything and so at no time do we feel like he forces our hands for his benefits, all of his advices are 100% sincerr) Because of Fabri, we had a brain-dead vacation and a fantastic holiday. Thank you, Fabri! Ildikó Szepesi2023-12-04Trustindex verifies that the original source of the review is Google. Beautiful hotel in the heart of playa close to restaurants and shops. It is very well decorated with great attention to detail. The rooms are spacious and clean, you can enjoy a really comfortable stay. The owner is extremely helpful and friendly, he personally ensures that his guests can have a good time. Dimitar Dimitrov2023-11-23Trustindex verifies that the original source of the review is Google. Fantastic atmosphere and super friendly service by the host! Definitely recommend! Diana Gergova2023-11-23Trustindex verifies that the original source of the review is Google. By far the best place we stayed at in Mexico. The rooms are spacious, beautifully decorated and very clean. The location is perfect, just a few blocks away from the beach and the center but hidden from the noise. However what really sets this place apart is the host Fabri who went out of his way to make our vacation perfect and was always available and helpful. It felt more like visiting close friends than staying at a hotel. We absolutely loved it and would most definitely be coming back. Ian Lee2023-10-09Trustindex verifies that the original source of the review is Google. A beautiful boutique hotel located in a great location. Room is well equipped, spacious, nicely decorated and the hotel’s host Fabri is very helpful and dedicated to making every guests’s stay the most memorable in Playa del Carmen. Norma Marín2023-08-10Trustindex verifies that the original source of the review is Google. Estuvimos 3 días en cas'arte boutique hôtel. Muy buena localización, una decoración elegante y agradable, lugar bien cuidado a diario y la atención extraordinaria del dueño Fabrizio. Un lugar para regresar sin duda. Lyda Avila2023-06-20Trustindex verifies that the original source of the review is Google. It was my first time in PDC and I'm more than satisfied with the place. Fabrizio created a little paradise where all the details make your stay comfortable and nice. The rooms are great, the place is quiet and you feel home. Fabrizio is an expert in the area. He suggested the best activities for a short visit and was sure to give us tips and send us to the best restaurants where he was sure to get us discounts. He even coordinated our transportation from 2 different terminals and was waiting for us when we arrived. Fabrizio and his place made this short vacation the best time ever. I am ready to go back! Vicky Ogando2023-06-17Trustindex verifies that the original source of the review is Google. El lugar muy bonito, excelente decoración el servicio muy bueno, Fabrizio excelente anfitrión! Me sentí en casa . Siempre atento a nuestras necesidades. Definitivamente un lugar para recomendar y regresar. Hussein Keshavjee2023-06-09Trustindex verifies that the original source of the review is Google. Cancun, Playa del Carmen or Tulum is always the first doubt we have when we come to Quintana Roo. Ok we’ve decided to be in Playa del Carmen and we had the right decision because we had the opportunity to met Fabrizio and Valentina, the owners of this wonderful place, a mix of Hotel, House but first of all, one of the most hospitality spots we have been for a while. Each room have a personalized decoration with some pieces of art and wonderful care (btw thank you guys for the upgrade to a wonderful suite). The localization is awesome and when you decide to rest, come on, there is no noise which is really difficult at PdC. There is a secret, you can drink wonderful Italian wines as you want, please don’t bankrupt these guys, because we need to come here more and more. Are you thinking about, come on, book it and let everything in Fabrizio and Valentina hands. Ops, almost forgot it, they care all the transfer and dinner things, they have very good taste and a lot of care with their guests CIAO ! And see you soon !
Janel2024-01-0810Verified Tasteful and Private ☺ Super High-touch place. I come to Playa a lot and there are soooooo many places to lodge at here, but this one feels most like HOME. No fuss, lots of privacy and an incredible host who will go to the moon and back for you if you asked him. Fabrizio is really a highlight of this already beautiful place to stay. He is like a very exuberant ray of sunshine, brightening up all his guests visit. Leila2024-01-0810Verified Mais que perfeito! ☺Nossa estadia no hotel foi incrível! A localização é ótima, facilitou muito nossos deslocamentos e passeios pela região mais agradável de Playa. Fica próximo da 5a Avenida e conta com bons restaurantes por perto. Além disso, a tranquilidade do ambiente contribuiu para noites relaxantes. As instalações eram impecavelmente limpas, o quarto era espaçoso e a decoração encantadora. Definitivamente, uma escolha acertada para aproveitar dias de férias muito bons. O hotel é perfeito, saímos querendo ficar mais. Um ponto mais que especial é o Fabrizio, dono do hotel que fez nossa estadia ainda mais perfeita. Nos ajudou com tudo, planos pra virada, táxi, passeios, nos deu carona para a parada de ônibus, nos tratou como velhos amigos! Simplesmente perfeito, muito gentil e prestativo, além de muito divertido. O serviço de táxi que ele reservou do aeroporto até o hotel foi perfeito, carro impecável e motorista super querido e educado. Já estamos com saudades. ☹Impossível não gostar de algo. Johanna2024-01-0810Verified Exceptional ☺ Casarte is a beautiful Boutique Hotel, exactly as described. It’s clean, has amazing art pieces and you can feel the love to detail. The gem of the house is definitely its owner Fabrizio. He is always available and goes above and beyond to make sure that one has the best time. He recommended great restaurants to us and gave us tips on excursions and checked in with us every day! There is free and delicious red wine for the guests and after Fabri noticed that we like to drink beer, he even filled the fridge for everyone with beer. Another plus was the filtered water, so we never had to buy water and just refilled our bottles. The concept that casarte is your home away from home definitely works. It doesn’t have the typical hotel vibe but rather feels like a vacation home. Definitely recommend staying at this beautiful place! ☹ Everything was great. Stephane2024-01-0810Verified une excellente adresse et un service exceptionnel, difficile de faire mieux ! ☺la qualité de la structure, la proximité du centre et de la mer tout en étant au calme (ce qui n 'est pas évident a Playa Del Carmen), le bon rapport qualité/prix, mais surtout et avant tout le sens du service Client de Fabri absolument hors norme et exceptionnel, et ce des les premières minutes qui ont suivi la réservation booking; au petit soin tout au long du séjour ! ☹rien Chambaud2024-01-0410Verified Séjour magique ☺L'hôtel est magnifique. Un cocon tranquille à proximité de tous les centres d'intérêts de Playa del Carmen. Les chambres sont très bien décorées. Le lit est géant , la salle de bain charmante. Tout est fait pour qu'on s'y sente comme à la maison. Et cerise sur le gâteau, Fabbri le propriétaire, adorable, aux petits soins pour ses guests tout le séjour: s'assure en permanence qu'on se sente bien, conseille les meilleurs spots touristiques et les restaurants... Allez y sans hésitation. ☹Partir! Robert2024-01-0110Verified The owner Fabri will make you feel like family. He cares deeply about his guests and the people who stay with him. The s ☺ Unique. Different. Fun. Welcoming. Fabri is the best host. He will make you feel warm and like family. Bravo!! ☹ No issues. Gisele2024-01-0110Verified You should stay here if you are in Playa Del Carmen! ☺ Before booking I read one review that said that being in Casarte was an experience not just a stay and now I totally get it. The place is clean, the rooms are beautifully decorated and comfortable and you can walk anywhere, close to good restaurants and shops at 5th ave but yet the hotel is quiet(you can’t hear the noise from the busy streets specially from the bar music) and serene. My husband and I decided to stay 2 more nights and Fabri, the owner upgraded our stay! Fabri’s attention to detail and friendliness made a positive impact in our time in Playa Del Carmen! ☹ We LOVED everything. Chuyao2023-12-2710Verified Exceptional ☺ Everything. Everything was absolutely amazing! It’s a shame that we only planned two nights at playa — will come back for a longer stay! The house is a special piece of art. Each room is designed ingeniously and each piece of furniture is a special art piece. The rooms are very clean, equipped with all facilities you’ll need. The place is in a good locations close to many good restaurants and bars, and yet surprisingly quiet. Apart from the hotel, Fabri, the host, is a gem himself. He not only take care of our stay, but takes care of EVERYTHING. From airport pick up (at two different terminals even), recommendation for car rentals, for restaurants, for day trip recommendations, the lift to the ferry… with his knowledge he helped us arrange literally everything (he always gives a large range of options for everything and so at no time do we feel like he forces our hands for his benefits, all of his advices are 100% sincerr) Because of Fabri, we had a brain-dead vacation and a fantastic holiday. Thank you, Fabri! Diana2023-12-2510Verified Best place I've ever stayed at! ☺ We had an amazing stay at Cas'arte! I would have rated it 20/10 if I could. Our room was very spacious and clean, and the interior of the whole place is just exceptional. Fabri is a delightful host, who became a friend by the end of our short stay. Not only did he make sure that all our needs were met at all times, but he went out of his way to help us organize our stay, get to know Playa del Carmen and get around. He even helped our friends who stayed at another hotel get a transfer to the airport. We had the best time and were only disappointed that we had to leave so soon. We would most definitely recommend Cas'arte to anyone staying in Playa del Carmen and we'll certainly be coming back! Stela2023-12-2410Verified We had a fantastic experience staying at the property. It was clean, tastefully decorated and everyone we super private. ☺ Beautiful interior and amazing location ☹ There was nothing I didn’t like
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